HDC’s community crisis response team is built up of mental health professionals and peer specialists trained in de-escalation, intervention, and stabilization of people experiencing a mental health crisis.
The Mobile Crisis Response team serves Duluth and the 30-mile surrounding radius. These teams provide fast, unarmed responses meant to intervene, de-escalate, stabilize, and assess our community members experiencing crisis.
We continue to successfully provide services that divert from law enforcement and emergency department involvement while connecting people with outpatient services, rapid access Psychiatry, peer support, substance use and addiction services, supportive counseling, skills training, and more.
Community Crisis Response intervention and stabilization services for youth includes: De-escalating crisis and stabilizing the situation, in school or in the community.
We work with family and youth to
o identify potential triggers of a future crisis and
o learn strategies for effectively dealing with a potential crisis
All calls get followed up by debriefing with caregivers along with future family follow-ups.
CRT will not forcibly remove or transport people against their will or force our services on anyone without their explicit consent. Individuals retain their rights and refuse our services unless they are an imminent danger to themselves or others, or in the case of abuse of a child, senior, people with disabilities, or other protected populations. Equally, CRT is able to refuse services or redirect a client if our involvement is inappropriate or not therapeutic, if the request is something the client should do for themselves, or if it’s deemed unsafe for any involved party.
The Advisory Council is made up of community leaders who advocate for the needs of those in our historically underserved communities.
This council is also responsible for exploring new program expansion opportunities that further HDC and the City of Duluth’s Mission to provide comprehensive, non-punitive, crisis services to our community.
Our Community Crisis Response team is a community-based public safety system to provide mental health first response for crises involving mental illness, homelessness, and addiction.
CRT deals with a wide range of mental health related crises, including conflict resolution, welfare checks, substance abuse, suicide threats, grief and loss, and more, relying on trauma-informed de-escalation and harm reduction techniques.
We are also active in responding to youth crisis in our schools.
Community Crisis Response is made possible by the funding of two grants.
Region 3 ABHI (Adult Behavioral Health Initiative) Grant:
City of Duluth Crisis Grant:
Yes. Each individual we serve has a right to privacy, we do everything in our power to ensure that their identity and health information is protected.
Yes. All services are offered at no-charge to the recipient. This includes if our team makes the assessment that other services would be helpful, and chooses to provide transportation to said service.
Our community crisis response teams hours differs by county. These crisis numbers wil always connect you with groups who are here to help.
South St. Louis County – 24/7
Carlton County – 24/7
Lake County – Monday – Friday 8:00 am – 5:00 pm calls from the crisis line go to the individual county. From 5:00 pm – 8:00 am our Crisis Response Team is on-call.
Cook County – Monday – Friday 8:00 am – 5:00 pm calls from the crisis line go to the individual county. From 5:00 pm – 8:00 am our Crisis Response Team is on-call.
You can call our crisis lines ANYTIME. You will receive help.
As of right now HDC’s crisis response training is only available to our crisis response team members. Interested in becoming a responder? Head to bit.ly/HDCCareers to see open positions with HDC.